Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tara Williams

Tara Williams

May 14, 2025

5  out of  5
rating by Tara Williams
"Highly recommend Sue Smith. I was a little confused with my policy and had called several times and was still confused by the end of the calls until I called again and spoke with a Sue Smith. She was very patient and kind with me and explained the subject I was confused on very well and helped me to understand the difference. Sue explained it so i could understand. She was very professional, polite, helpful, understanding, and kind. Highly recommend Sue for all your question needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Linda Stacho

Linda Stacho

May 12, 2025

5  out of  5
rating by Linda Stacho
"The service provided by Kim Stouffer staff is exceptional. I met with Sue Smith for a review of my policies. I now have a complete understanding of what my policies do for me plus a lot more that is offered by State Farm that I didn’t know about. In this day and age you have to be so careful and watch out for yourself - Sue is there to make sure that happens - Thank you so much!"
We responded:
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Sue Horst

Sue Horst

April 30, 2025

5  out of  5
rating by Sue Horst
"My husband and I have had State farm since we been married, and Sue Smith is aways there to answer our questions. Sue is very friendly and caring about everything."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Taylor Hedge

Taylor Hedge

April 25, 2025

5  out of  5
rating by Taylor Hedge
"Hannah Curfman helped and walked me through everything to get set up with State Farm. She is very polite and caring!"
We responded:
"Thank you so much for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything we can do to help, please let us know!"
Profile photo of Isaac Andreine

Isaac Andreine

April 11, 2025

5  out of  5
rating by Isaac Andreine
"Amanda made it super easy to switch my insurance policy around when I purchased a different car!"
We responded:
"Thank you Isaac for your 5-star review! We really appreciate your feedback."
Profile photo of Niteen Sukerkar

Niteen Sukerkar

April 8, 2025

5  out of  5
rating by Niteen Sukerkar
"Sue Smith was very helpful and answered all my queries. She is very knowledgeable about various insurance options. Overall a very pleasant experience!"
We responded:
"Thank you Niteen for your kind words! We really appreciate having you as a customer."
Profile photo of Will Tackling

Will Tackling

April 4, 2025

5  out of  5
rating by Will Tackling
"Sue Smith provided a thorough and comprehensive update on our policies today! Greatly appreciated!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we are here to help!"
Profile photo of Rebecca Atkins

Rebecca Atkins

March 28, 2025

5  out of  5
rating by Rebecca Atkins
"It was a absolutely great experience. Thank you"
We responded:
"Thank you so much for your 5-star review! We really appreciate having you as a customer at our office. "
Profile photo of Katelyn Kline

Katelyn Kline

March 17, 2025

5  out of  5
rating by Katelyn Kline
"Amanda went above and beyond to get our insurance before we bought our new car that when we were driving off the lot it was a seamless transfer. Everyone at this office has been overly helpful and wonderful since switching to them"
We responded:
"Thank you Katelyn for your kind words! We really appreciate having your family as customers at our office. Thank you for trusting us with your insurance needs."
Profile photo of kaylee joyce

kaylee joyce

March 14, 2025

5  out of  5
rating by kaylee joyce
"Sue is the sweetest! she was super personable and knowledgeable about what options were best for me :)"
We responded:
"Thank you Kaylee for your kind words! We appreciate having you as a customer at our agency. We look forward to continuing to service your insurance needs. "
Profile photo of Jim Papa

Jim Papa

March 10, 2025

5  out of  5
rating by Jim Papa
"Great customer service. Flexible with schedules and informative."
We responded:
"Thank you Jim for your 5-star review! If you ever need any assistance in the future, please do not hesitate to reach out. We are here to help!"
Profile photo of brian grove

brian grove

March 4, 2025

5  out of  5
rating by brian grove
"Very friendly, thorough, and professional"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Holly Hemler

Holly Hemler

February 20, 2025

5  out of  5
rating by Holly Hemler
"Our meeting with Sue Smith was wonderful. She was very thorough in providing us information and answering any questions that we had without being pushy in adding additional coverages. Highly recommend Sue and anyone else at Kim Stouffer's office to assist you with insurance needs. Everyone is very friendly, and it made the experience all that much more pleasant. Keep up the excellent work!"
We responded:
"We appreciate your review! We are so happy that you had a great experience with our office. Thank you for trusting us with your insurance needs. We are always here to help!"
Profile photo of Kev Kief

Kev Kief

February 13, 2025

5  out of  5
rating by Kev Kief
"I had a wonderful, enlightening experience of my insurance policy review. Sue was very knowledgeable and explained everything so simply. She helped me on a discount I was missing out on...the office staff was very friendly."
We responded:
"Thank you so much for your review! We appreciate your kind words and look forward to helping you with your insurance needs for many years. "
Profile photo of mary boggs

mary boggs

January 30, 2025

5  out of  5
rating by mary boggs
"I had a great interaction with the office manager, Sue Smith. We were able to collaborate over a mutual customer and come up with a solution that was in the best interest for the customer. State Farm agents, agencies, claims and corporate departments really can be one big team putting customers of the #1 insurer in the best hands."
We responded:
"Thank you so much for taking the time to give us a positive review! We really do try to put our customers and their needs as our top priority. Please let us know if we can help with anything additional."
Profile photo of Mandy McClafferty

Mandy McClafferty

January 20, 2025

5  out of  5
rating by Mandy McClafferty
"Wonderful staff and great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of kenneth obrien

kenneth obrien

January 7, 2025

5  out of  5
rating by kenneth obrien
"Sue, and her State Farm associates handled an auto claim from start to finish. This concluded by Sue, taking her client to the bank and depositing the State Farm check into her account. Service was over an above what would be expected."
We responded:
"Thank you for your kind review! We’re happy to know you had a positive experience with us. Your satisfaction is our top priority! "
Profile photo of Selena Cruz

Selena Cruz

December 20, 2024

5  out of  5
rating by Selena Cruz
"We have been using Sue and State Farm for 25 years. She is great! answers all my questions quickly and is very helpful!!"
We responded:
"Thank you for taking the time for the 5-star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Susan Lanza

Susan Lanza

December 17, 2024

5  out of  5
rating by Susan Lanza
"Sue Smith is amazing, and so very helpful! We appreciate her more than we can convey! Thanks so much, Sue!"
We responded:
"Thank you so much Susan for your kind words. We appreciate you trusting us with your insurance needs. Thank you for your business!"
Profile photo of Nicole Naugle

Nicole Naugle

December 9, 2024

5  out of  5
rating by Nicole Naugle
"I have had State Farm insurance since I’ve been able to drive. I’ve always had the pleasure of working with Sue through all life’s ups and downs. She makes each experience so personal. She truly makes you feel like family! I now have car and home bundle. She has helped me save every penny that’s possible."
We responded:
"Thank you Nicole for your kind words! We appreciate you! Thank you for trusting our agency for your insurance needs. "
Profile photo of Shannon Pyne

Shannon Pyne

December 6, 2024

5  out of  5
rating by Shannon Pyne
"I have been with State Farm for many years. Sue is phenomenal! She highly responsive and prompt. Highly recommend!"
We responded:
"Thank you Shannon for your kind words! We appreciate you trusting us with your insurance needs."
Profile photo of Lance Shindle

Lance Shindle

November 23, 2024

5  out of  5
rating by Lance Shindle
"Really helpful and informative. Very friendly and knowledgeable at what they do. I would definitely recommend them. Been with them about 34 years. Very satisfied. Good rates."
We responded:
"Thank you for the 5-star review Lance! Thank you for being a loyal customer for 34 years. We appreciate you!"
Profile photo of Wito Rodriguez

Wito Rodriguez

October 23, 2024

5  out of  5
rating by Wito Rodriguez
"Kim and Hannah, have been great taking care of my subscribing to State Farm for autos and home owners insurance. Yes I would recommend your services. Thank You"
We responded:
"Thank you for your kind words! We appreciate your business!"
Profile photo of Jacob Cox

Jacob Cox

October 23, 2024

5  out of  5
rating by Jacob Cox
"Everyone is wonderful there! The receptionist there was so patient, kind, insightful, intelligent, stunning, knowledgeable, wise, funny, witty, breath taking, helpful, and goes above and beyond the call of her position. Thank you all for your commitment to customer service"
We responded:
"Thank you for your kind words Jacob!"
Profile photo of Fabio Hernandez

Fabio Hernandez

February 7, 2024

5  out of  5
rating by Fabio Hernandez
"I recently had the pleasure of visiting The State Farm office and I must say, the experience was very pleasant. From the moment I walked in, I was greeted warmly by the friendly staff. Sue Smith (the office manager) Took the time to listen to my concerns and provided expert advice on changes of certain items of my Cars and home Policy. What impressed me the most was the transparency and honesty exhibited by Sue throughout the process. Sue kept me informed every step of the way, explaining the changes I was interested in detail and providing me with advice on the most convenient decisions. Thanks to Sue and State Farm for the great attention to me as a customer."
We responded:
"Thank you Fabio for your kind words. We appreciate you and your business with State Farm and my agency."